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Privacy Policy This financial institution recognizes the importance our customers place on privacy and the security of their personal information. Our goal is to protect your personal information in every way that we interact with you, whether it's on the telephone, in our lobby, or on the Internet. We think it is important for you to be informed of the policies, procedures, and security measures we have in place to safeguard your personal and confidential information. We have developed this policy to help you to understand the steps we take to protect your sensitive personal information. Throughout our website, you will have access to our Privacy Policy at any time. External 3rd Party Links Third party merchants may collect personal information from you when you visit their sites. For example, they collect personal information from you when you provide billing information. They may also collect information from you if you send them an email. Some third party merchants may also send you a cookie to collect data on your Internet usage, preferences. When you click on advertisements at third party sites, the advertising company may also send you a cookie. This financial institution does NOT have access to this information, nor can we control how they use this information. As a general rule, you should always look for and review a site's privacy policy before giving out any personal information. If you have questions or concerns about the privacy policies and practices of these third parties, please review their websites and contact them directly. This Financial Institution assumes no responsibility for the content, safety, security, or privacy of any such site or any transactions you conduct through them. However, if you need any assistance in contacting these third parties, or if you have any concerns regarding unauthorized access to your accounts or financial institution credit cards, please contact us at 785-523-4241 or via email at mail@statebankofdelphos.com. Privacy Updates Information That We Collect: Information we receive from you on applications, emails, or other forms. Information about your transactions with us and others. Information we receive from a consumer-reporting agency. Information that is generated when you contact us electronically. Our Internet financial services provider, FundsXpress Financial Network, Inc. ("FundsXpress"), also collects and maintains certain information about our customers simply to help us provide banking and other financial services to you online. They may also collect certain information for security and statistical purposes. The information collected may include: The internet address (referral site) which brought you to our web site. The date and time you access our site. The name and version of your web browser. Your Internet Protocol (IP) address. Content of cookies sent by FundsXpress. The pages visited in our website. The information collected on the pages you visit is used only for statistical purposes and is tied only to your IP address. Internet Protocol (IP) Addresses FundsXpress does not link IP addresses to anything personally identifiable, which means that a user's session will be logged, but the user remains anonymous to us and FundsXpress. FundsXpress may use IP addresses to audit the use of our site. FundsXpress can and will use IP addresses to identify a user when necessary for security purposes. Visitors to the Website FundsXpress does collect and disclose general information to us about your visit, such as when you accessed our site, which pages you accessed in our website, and what Internet provider you used when you accessed our site. You may elect to provide us with more specific information, such as when you give us feedback or send us an email. If you provide us this information, it is only used internally and in furtherance of the purpose for which it was provided. We do not disclose or sell to any third-party information that we collect or that is provided to us from visitors to our website. We do not send advertisements or email to someone who just visited our website. Use of Cookies When you log on to our Internet banking system, our service provider, FundsXpress, passes a cookie to your browser. The cookie only identifies your computer. FundsXpress does not (and cannot) use cookies to collect or obtain new personal information about you. This cookie allows FundsXpress to process multiple transactions during your session without requiring you to reenter your passcode for each individual transaction. The cookies for online banking simply provide another level of security for our Internet banking product. The FundsXpress™ Internet banking product uses encrypted cookies that do not pass to your hard drive. Instead, the cookie is stored in the memory of your browser, identifying your computer while you are logged on. Only FundsXpress can read the information in these cookies. When you log off, close your browser, or turn off your machine, the cookie is destroyed. A new cookie is used for each session. That way, no one can use the prior cookie to access your account. For additional security, the cookie expires after 10 minutes of inactivity. It must then be renewed by reentering your passcode. Information That We Disclose We do not sell any of your personal information. We will not disclose any medical information that you provide to us, unless you specifically authorize its disclosure. Security We offer secure email through our online banking services. You should use the secure mail service anytime you send us sensitive personal information. To access secure e-mail, you must log into your State Bank of Delphos Internet Banking account. Go to User Services, then select 'Send a Secure Message' under the Contact Us section. Our general delivery e-mail address, mail@statebankofdelphos.com, is not a secure e-mail account. Do not send sensitive personal information to mail@statebankofdelphos.com. Our Internet banking service provider, FundsXpress, has also developed security policies and procedures to protect the customer information that they must collect and maintain to help us process your banking transactions over the Internet. They have developed a top-of-the line security system to ensure your customer information is protected on the Internet and within the FundsXpress environment. For more information on the FundsXpress security measures, please click here. Questions After reviewing the information, if you believe any of the information is in error, contact this financial institution either by phone 785-523-4241 or email mail@statebankofdelphos.com, or send a letter that explains the alleged discrepancy. If the information is incorrect, we will work with FundsXpress to ensure your information is promptly updated. In addition, if you believe any information that this financial institution or FundsXpress has collected about you has been used for an improper purpose, please contact us at mail@statebankofdelphos.com or contact FundsXpress at support@fundsxpress.com. Explain your concerns in as much detail as possible so that we may take any appropriate action. This website is not targeted or marketed to children. _____________________________________________________________________ Comments should be directed to: Kristine M. Nelson |